Our business ethos is built around ensuring that we develop, employ, capacitate and partner to the benefit of society.
Our process for social engagement
There has never been a more important time for social cohesion and social stability. Business, in South Africa, carries enormous responsibility for the communities that surround their operations. Often, the municipal IDP is not implemented or achieved, due to a lack of planning, resources, or capacity, and this places an even greater burden on companies to ensure that communities are supported in their need to survive and prosper in increasingly uncertain times. Socio-Economic baseline studies fulfill multiple purposes in that they:
- support stakeholder engagement within the area;
- they manage the expectations of communities who, in many instances confuse Municipal responsibilities for business responsibilities;
- they support an inclusive approach to development planning that considers the existing norms and protocols within each community, and
- they provide a transparent view of the ‘now’ so that the impact of interventions can be tracked into the future.
Our community engagement teams conduct door-to-door research within the identified communities and capture information on tablets to upload information that can then be analyzed, collated, moderated and presented into detailed research. In order to ensure that the results are not challenged, this will be compared to the most recent information of the Municipality to report and compare on differences in information, as well as alignment with the municipal IDP. Certain research findings will be sampled and re-tested in order to ensure the accuracy of information. The community leaders, traditional authorities and other stakeholders are engaged upfront to create trust and support for the process.
Solution Design
Across each of the Tsebo service disciplines, we establish
- Current skills levels required training, and individuals that can be employed in the catchment area
- Current small businesses across each of the Tsebo businesses that can subcontract into or supply Tsebo in services, within the catchment area
- Development pathways to ensure that we have a long-term view on development to meet the standards and requirements for quality
- From this process, we will be able to present business with a strategy that considers the integration of the community into each of our services in the short, medium, and long-term, as well as value-added services that could be managed by Tsebo such as development centers to provide skills, learning and capacity building
Catering ESD Partnerships
A Hybrid Development Plan was created for this contract – our TsAfrika team offered mentorship and training to the 3 employee entrepreneurs under Khulanathi with Siyakha running certain training modules.
